Frequently Asked Questions

1 - Do you provide any other cleaning or maintenance services?

2 - Do you provide services all year round?

3 - Are you insured for damages?

4 - What sort of training do your operatives go through?

5 - How do I make a complaint?

6 - Can you be contacted at short notice, or out of hours?

7 - Will I get the same cleaner everytime?

8 - Is there a minimum amount of time I can book a cleaner for?

9 - Do you offer a trial period for any of your services?

1-Do you provide any other cleaning or maintenance services?
Yes we do. We like to pride ourselves on our extensive range of services. We genuinely provide our customers with 'complete workplace solutions', so even if its something you dont think we may do, just ask us, because we probably do.

2-Do you provide services all year round?
Yes 365 days per year. We've also got enough staff to cover holidays, illnesses and the short term jobs that you may need.

3-Are you insured for damages?
Yes 100%, we have full policies that protect your goods up to £10,000,000. Our staff are extremely professional, but if those mishaps do occur, your covered anyway.

4-What sort of training do your operatives go through?
Our operatives go through Full Training health and safety training, and industry standard training into the services that we offer. They are also retrained regularly to ensure taht they are kept completely up to date. There is also a training form completed by them at the end of each training period.

5-How do I make a complaint?
You can contact us directly via email, phone or snail mail whenever you want without your operatives knowledge. We do however send our customers a feedback form every month which we urge them to fill out and return to us. We dont get any complaints, just compliments.

6-Can you be contacted at short notice, or out of hours?
Yes, you can contact Cannon Cleaning 24 hours a day 7 days a week, so even if youve left it a bit late to arrange that job, we'll get it covered.

7- Will I get the same cleaner everytime?
Yes we will train the cleaner up and keep that person on site permanently. Experience has taught us that this is the best way to do things as they can then build up a rapport with the customer and always make sure they complete the service just the way you like it.

8-Is there a minimum amount of time I can book a cleaner for?
No, all our services are provided on a completely bespoke basis, so no job is too small.

9-Do you offer a trial period for any of your services?
We offer all our customers between a 3 -12 Month trial period. If you are not happy with our services you can terminate your contract with us...this has never happened.